Assessments are transferable as long as the participant has not logged into the platform and started filling out the assessment.
Facilitation kits may be returned in their perfect original, unopened packaging. Sender is responsible for return postage. Returns must be received within 10 days of the invoice date.
Certification courses are fully refundable, as long as the participant has not logged into the Learning Management System, and the start date is 14 days or more from the session start date.
Certification courses are transferrable as long as the original participant has not logged into the Learning Management System and begun their pre-work (Only applies to certifications hosted by Assessment for Success).
All EPIC credit purchases are final. Epic credits have no expiration date and may be used at any time and for any Everything DiSC® or Five Behaviors® report.
Promotional items are all final sales.